Privacy Policy (Ghana)

Effective Date: 1 January 2025

1. Introduction

Zan (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data in line with Ghana’s Data Protection Act, 2012 (Act 843).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app and related services.

2. Data We Collect

Personal Information: Name, email, phone number, and payment details when you subscribe.
Usage Data: App interactions, redeemed offers, preferences, and communication history.
Device & Location Data: Device type, IP address, operating system, and optional location data if you enable location services.

3. Purpose of Collection

We process your personal data only for purposes that are:

Necessary for our contract with you (managing your subscription and providing discounts).
Legally required (e.g., tax or regulatory obligations).
Based on your consent (e.g., marketing messages, location-based offers).

4. Sharing of Data

We may share information with:

Service Providers: Payment processors, hosting companies, analytics providers.
Partner Merchants: Spas, cinemas, restaurants, and beauty clinics, only to verify and redeem discounts.
Authorities: When required by Ghanaian law or court order.

We do not sell your personal data.

5. Your Rights Under Ghanaian Law

You have the right to:

Access, correct, or request deletion of your personal data.
Object to processing or withdraw consent at any time.
Lodge a complaint with the Data Protection Commission (DPC) of Ghana if you believe your rights are violated.

To exercise these rights, email us at info@myzanapp.com or write to: Zan, AfricaWorks, 3rd Floor, The Galleria, Kempinski Gold Coast Hotel, Accra, Ghana.

6. Data Security & Retention

We use reasonable administrative and technical safeguards to protect your data.

Personal data is retained only as long as necessary for the stated purposes or as required by Ghanaian law.

7. Cross-Border Transfers

If we transfer data outside Ghana, we ensure appropriate safeguards consistent with Act 843.

8. Updates to This Policy

We may update this policy to reflect changes in law or our operations. We will notify users through the app before significant changes take effect.